Contact us
Talk to the Reusers team.
Whether you need marketplace support, want to report a safety concern or have a privacy question, we will route your message to the right team.
Last updated 12 September 2026
01
Account & marketplace support
For sign-in problems, listing questions, transaction records or general help.
02
Safety & moderation
Use the report option inside the app when possible so the relevant account or listing is attached. For an urgent follow-up, email us.
03
Privacy requests
Ask to access, correct, export or delete personal data associated with your account.
04
Help us resolve it faster
- Write from the email connected to your Reusers account where possible.
- Include your username and the relevant listing, chat or report reference.
- Describe what happened and when it happened.
- Attach screenshots only if they do not expose another person’s sensitive information.
- Never send your password, verification code or full payment credentials.
Start in the app when you can.
In-app reports preserve the context our moderation team needs. Open the relevant listing or profile, choose Report, select the closest reason and add a concise explanation.